All orders received before 17:00 are sent on the same day, except Saturday and Sunday.

Shipping costs are determined by the carriers!

For orders over 65 $ - shipping is free (at the store's expense).

The following types of product delivery are currently available:

1. Ukrposhta

Payment is possible by prepayment.

Shipping costs are determined by Ukrposhta and are paid by you upon receipt of the parcel.

Shipping options by Ukrposhta:

1. Ukrposhta Standard - delivery is carried out within 4-6 days after sending. You can see the rates on the Ukrposhta website:

2. Ukrposhta Express - delivery is carried out within 2-4 days after sending. You can see the rates on the UkrPoshta website

2. Nova Poshta

Payment is possible by prepayment.

The cost of delivery is determined by the transport company and is paid by you upon receipt of the parcel.

Shipments are made daily (except weekends).

After sending, we will send you a barcode of the parcel to your email address or Viber.

3. Pickup

You can pick up your order yourself at the address:

6 Boryspilska St. opposite the Velmart supermarket

ATTENTION! RETURN OF GOODS

Article 9 of the Law of Ukraine "On Protection of Consumer Rights" provides for the consumer's right to exchange a non-food product of good quality for a similar one if the purchased product does not fit in shape, dimensions, style, color, size or for other reasons cannot be used for its intended purpose. Exchange is possible within 14 days, not counting the day of purchase, unless a longer period is declared by the seller. The goods are exchanged if they have not been used and if their presentation, consumer properties, seals, labels and the payment document issued by the seller along with the goods are preserved. If at the time of exchange the required goods are not on sale, the consumer has the right to terminate the sales contract and get their money back.

However, not every product can be exchanged (returned) in this way. The Cabinet of Ministers of Ukraine has approved a list of goods of proper quality that are not subject to exchange or return. Such goods include:

Food products.

Medicines.

Plumbery and hygiene items.

Photographic films, photographic plates, photographic paper.

Corsetry.

Perfume and cosmetic products.

Feather and down products.

Soft children's toys.

Inflatable rubber children's toys.

Toothbrushes.

Mouthpieces.

Shaving devices.

Shaving brushes.

Combs, combs and massage brushes.

Mutes (for wind instruments).

Violin chins.

Gloves.

Fabrics.

Tulle curtain and lace fabrics.

Carpets by the meter.

Underwear.

Bed linen.

Hosiery, garments and knitwear.

Aerosol products.

Printed publications.

Linear and sheet metal products, pipe products, lumber, moldings (skirting boards, architraves), board materials (fiberboard and chipboard, plywood) and glass, cut or cut to size specified by the buyer (customer).

Audio and video cassettes, discs for laser reading and recording systems.

Products made of natural and artificial hair (wigs).

Products for newborns (diapers, pacifiers, feeding bottles, etc.).

Manicure and pedicure tools (scissors, nail files, etc.).

Jewelry made of precious metals, precious stones, organogenic precious stones and semi-precious stones.

This list of products is exhaustive. The seller has no right to refuse to exchange (return) goods not included in the list if they meet all the requirements stipulated by Article 9 of the Law (the presentation, labels, seals are preserved, there is a payment document, etc.)

Thank you for shopping in our online store!